Assistant Sales Manager (Management Trainee)
Company: Shane Co.
Posted on: March 19, 2023
Overview:As a member of the store team, your role as an
Assistant Sales Manager is to help your team develop customer
relationships and maximize sales, while training for the next level
of management within our company. This role serves both our
customers and our team as a member of store leadership. This role
is focused on learning all areas of the store to maximize personal
and store performance.
As a leader in the jewelry industry for four generations and as the
largest family-owned jeweler in the U.S., Shane Co. serves our
customers with an unparalleled standard of excellence. Our people
get to share in our customers' milestone moments such as weddings,
birthdays, anniversaries, and everything in between. We are looking
for passionate, fun, vibrant individuals who want to be a part of
our dynamic company culture in a retail environment.
Our goal for you is to give you an employment experience like no
other so you wake up and want to come to work every day! If you
love being part of a team as well as providing personal attention
to every customer, this is the place for you!
Responsibilities:As a member of the store leadership team, the
Assistant Sales Manager assists in driving top line sales by
maximizing sales growth potential by ensuring all customers' needs
are met. Daily responsibilities may include:
- Assist in driving top line sales, including supervising,
coaching, and direction of the sales staff.
- Contribute to the sales floor by actively engaging in the sales
process with our customers, providing an excellent experience for
each customer in store while also exemplifying our Shane Co. sales
- Working closely, collaboratively, and transparently with the
rest of the store management team.
- Ensuring partnership with the Store Visual Merchandiser to
understand and educate team in all merchandising standards
including case presentation and storytelling.
- Participating in and exemplifying our company culture.
- Develop a basic understanding of all functionalities and
processes in the shop, customer service department, and sales
- Attending and participating in all scheduled meetings of the
store management team as requested, as well as meetings with the
- Perform duties related to opening and closing the store.
- Process clean and checks, write up shop jobs for sales,
customer repairs, and warranty work, master Quality Control
according to Shane Co. standards, and participate in shop-related
inventories.No jewelry experience? NO problem! The Assistant Sales
Manager career track includes an innovative training program in
which you will attain a high level of proficiency in sales,
coaching, training, and store operations. We will provide you with
the training you need to be able to demonstrate an in-depth
knowledge of our merchandise, represent our brand, and create an
exceptional store experience for each and every customer.
- A minimum of 1 year of sales or other customer service
experience in a face-to-face environment is required. A minimum of
1 year supervising others is preferred. Prior experience with
jewelry sales is neither relevant nor required--- we will teach
- We are available to our customers when they need us so evening
and weekend availability is a must. (Though unlike most retailers,
we are closed on major holidays!)
- Prior experience supervising others.
- Retail sales or hospitality industry experience preferred with
the ability to present features and benefits of unique
- Genuine enjoyment in working with people.
- Demonstrated ability to influence others in a trusting and
- Great listener--- we need you to listen to each employee's and
each customer's needs.
- Ability to maintain customer relationships in a changing sales
- Great ability to provide and receive feedback from peers,
supervisors, and customers and adapt behavior with coaching.
- Energetic team player.
- Must possess a high level of visual acuity and manual
- Excellence in written and spoken English is required including
appropriate usage of spelling and grammar; you will communicate
with our customers and home office team members in writing as well
as face to face. Minimum of a high school diploma or equivalent is
required.Behavioral Characteristics:Strong communication and
initiative are required for this role, as well as a focus on
working with and through others. Successful candidates for this
role will be able to motivate others while responding to their
team's needs and concerns in a fast-paced environment. Ability to
lead by example, build relationships, and be resourceful and
proactive are characteristics that help our best Assistant Sales
Managers succeed.Work Environment:The primary environment for this
role is a bright, well-lit, retail store. Standing and walking are
required a significant portion of the time. This role requires
bending, reaching, twisting, stooping, and occasional lifting of
objects. Most business is conducted with customers in person.
Manual dexterity, visual acuity, and color discernment are required
at a very high level and with high frequency. This role is not a
remote role.Why Work for Shane Co.?:Shane Co. is a family owned
business and everyone who works in our organization is part of the
family. This family point of view is exactly why we want to take
care of you AND your family.
- We want driven and competitive people who help us satisfy our
customers' needs. In our stores, we do not sell on commission, we
offer a competitive base rate and we bonus based on team
- We focus on providing you a time off package that is very
generous for retail! It is important for us to be available when
our customers need us. Our store employees do work weekends and
evenings. However, you accrue 3 weeks of vacation in your first
year! In addition, you also earn 6 sick days per year. We are
closed on 7 holidays (unlike most retailers), AND we pay you for
one volunteer day per year! The longer you work with us, the more
vacation time you earn.
- Unlike other companies who just offer low paying disability
insurance to cover your major illness situations, we offer the
ability to earn time off at FULL pay for the care of yourself or a
family member! When your family needs you, we want you to be able
to be there for them.
- We offer very competitive medical, dental and vision plans, as
well as a 401 (k) plan with a company match, company paid life
insurance, and flexible spending accounts for medical, daycare or
mass transit commuting expense. We also offer a number of
discounted voluntary benefits including long-term disability, life
insurance for your dependents, pet insurance and even things like
discounted travel and movie tickets!
- We have benefits focused on you AND any family member (Partner,
children and even your parents!) including counseling, legal
advice, assistance in finding appropriate medical specialists and
even help in understanding medical bills!
- And, of course, we offer a generous discount in our stores or
online for you AND your family members!The salary range for this
role is $28-$34/hr. The range describes the minimum to maximum
likely rate for this job description in this local market in the
state of California. Individual pay will be determined based on
skills and qualifications for the role. The salary range for this
same position may be lower or higher in other markets.
Our company uses the position requirements to determine the pay
benchmark for all roles. Please keep in mind the cost of labor
varies from one geographic area to another, so pay ranges you see
listed may be higher or lower in different markets. The listed pay
range in this posting is for this specific location.
Employer will not sponsor visa or work authorization.
Keywords: Shane Co., Roseville , Assistant Sales Manager (Management Trainee), Sales , Roseville, California
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