Contract Support
Company: CBRE
Location: Roseville
Posted on: May 22, 2023
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Job Description:
Contract Support
Job ID
113316
Posted
10-Apr-2023
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Accounting/Finance, Administrative, Facilities Management
Location(s)
Roseville - California - United States of America, Sacramento -
California - United States of America
Global Workplace Solutions (GWS) - Local is a hard services-led,
tailored facility management solution. We self-perform hard
services while partnering with best-in-class soft service providers
to offer custom facility and project management solutions to our
clients. We focus on empowering our team with a high-level of
downstream accountability resulting in an agile and efficient
service delivery.
In addition to our core facility and project management
capabilities, our platform offers direct access to our
Best-in-Class services including ESG, Security Consulting,
Workplace Strategy, and Workplace Experience.
JOB SUMMARY
The purpose of this role is to provide operational and financial
support to the Account Leader and their team. Reports to or on
larger more complex accounts, operates within a team and reports to
a Lead Contract Support. Will require strong inter-personal skills,
financial competence and the ability to work autonomously to get
results within the account.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Account Governance & Administration:
- Ensure consistent delivery of core operational and financial
outputs on the account
- Support Account Leader with compilation of monthly Account Review
pack
- Compile monthly client reporting, assist with timesheets and
expenses reports
- Support People Engagement and Accounts DE&I objectives;
Promote and maintain CBRE culture throughout Account team
- Other duties may be assigned
COMMERCIAL/FINANCIAL:
- Understand the contract, including scope and terms &
conditions
- Financial and operational systems champion/administrator
- Invoice monthly/quarterly maintenance billing and projects as per
contracted agreements in a timely manner
- Create purchase orders for one-off maintenance, extra work, and
projects in line with company requirements
- Respond to weekly inquires on financial reports for Accounts
Receivable, Invoice Pool (Accounts Payable), WIP, and Open POs
- Maintain specificity and accuracy in reporting to showcase
standard methodologies
SUPPLY CHAIN & VENDOR COORDINATION
- Coordination of sub-contractor paperwork, ensuring they are
aligned with QHSE requirements
- Onboarding new vendors to the financial system
WORKFLOW & CMMS ADMINISTRATION:
- Systems administrator for: CMMS, WebQuote, Dynamics/PeopleSoft,
eLogbooks etc. where applicable on account
- Raise, dispatch, monitor, and report on work orders
- Helpdesk & Customer Service
- First point of contact for requests
- Process calls, emails, and work requests
- Log and monitor complaints and issues
Supervisory Responsibilities;
- No formal supervisory responsibilities in this position. May
provide informal assistance such as technical guidance, and/or
training to coworkers. May coordinate and assign tasks to
co-workers within a work unit and/or project.
Qualifications
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge,
skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Education and Experience
High School Diploma/GED required, with 2-4 years of experience in
contract management, client care at financial institutions or
similar background, preferred
Certificates and/or License
None.
Communication Skills
Ability to comprehend and interpret instructions, short
correspondence, and memos and ask clarifying questions to ensure
understanding. Ability to write routine reports and correspondence.
Ability to respond to common inquiries or complaints from clients,
co-workers, and/or supervisor. Ability to effectively present
information to an internal department and/or large groups of
employees.
Reasoning Ability
Ability to understand and carry out general instructions in
standard situations. Ability to solve problems in standard
situations. Requires basic analytical skills.
Financial Knowledge
Requires basic knowledge of financial terms and principles. Ability
to calculate simple figures such as percentages.
Other Skills and Abilities
Experience in a financial setting working with billing and
payables; prior experience using a financial system; and, the
ability to use Microsoft Excel.
Be a self-starter: willing to initiate communications with
vendors/internal clients and follow up until desired result is
achieved.
Requires good organizational skills, attention to detail and an
openness to new ideas and procedures. Ability to comprehend and
interpret instructions, short correspondence, and memos and ask
clarifying questions to ensure understanding. Ability to write
routine reports and correspondence. Ability to respond to common
inquiries or complaints from clients, co-workers, and/or
supervisor. Ability to effectively present information to an
internal department and/or large groups of employees.
Scope of Responsibility
Decisions made with general understanding of procedures and company
policies to achieve set results and deadlines. Errors in judgment
may cause short-term impact to co-workers and supervisor
Key Relationships
Reports to the Account Leader or Lead Contract Support with a
dotted line to the Business Operations Manager
Partners closely with Finance & Contract Support Manager, Area
General Managers, and Business Operations Manager
Applicants must be currently authorized to work in the United
States without the need for visa sponsorship now or in the
future
CBRE carefully considers multiple factors to determine
compensation, including a candidate's education, training, and
experience. The minimum salary for the Contract Support position is
$26.97 per hour and the maximum salary for the Contract Support
position is $28.85 per hour. The compensation that is offered to a
successful candidate will depend on the candidate's skills,
qualifications, and experience.
CBRE is an equal opportunity employer that values diversity. We
have a long-standing commitment to providing equal employment
opportunity to all qualified applicants regardless of race, color,
religion, national origin, sex, sexual orientation, gender
identity, pregnancy, age, citizenship, marital status, disability,
veteran status, political belief, or any other basis protected by
applicable law. We also provide reasonable accommodations, as
needed, throughout the job application process. If you have a
disability that inhibits your ability to apply for a position
through our online application process, you may contact us via
email at recruitingaccommodations@cbre.com or via telephone at +1
866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
NOTE: Some, but not all, of our positions may have an additional
requirement to comply with COVID-19 health and safety protocols,
including COVID-19 vaccination proof and/or rigorous testing. If
you have questions about the requirement(s) for this position,
please inform your Recruiter.
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make
real estate a meaningful contributor to organizational productivity
and performance. Our account management model is at the heart of
our client-centric approach to delivering integrated real estate
solutions. Each client is entrusted with a dedicated leader and is
supported by regional and global resources, leveraging the
industry's most robust platform. CBRE GWS delivers consistent,
measurably superior outcomes for our clients at every stage of the
lifecycle, and across industries and geographies.
Find out more
Keywords: CBRE, Roseville , Contract Support, Other , Roseville, California
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