Patient Care Coordinator

Company: American Hearing Aids Associates
Location: Grass Valley
Posted on: March 16, 2023

Job Description:

Overview:
A private Hearing Healthcare practice in Grass Valley, CA is looking for an energetic and motivated individual to manage the front office and represent our practice with professionalismOpen to part timeEssential Duties and Responsibilities: Handle patient calls and effectively manage scheduleContact patients to confirm appointments.Track and report daily scheduling metrics.Effectively handle telephone inquiries.Greet patients immediately upon their arrival and provide excellent customer service. Help with patient testing as needed.Maintain patient records in billing/scheduling system and in hard copy.Type correspondence for professionals.Provide back-up billing support.Will be taught how to clean and do minor repair of hearing aidsPosition Qualifications: High School Diploma required, Associates degree preferred2 years front office experienceMust be computer literate in all Microsoft Office programs.Must be able to work well independently and be detailed-oriented and organized.The ideal candidate will also possess:Excellent people and customer service skillsAbility to handle heavy phone work and provide top-notch service.Strong organizational skills.Excellent communication skills.Prior medical/healthcare office experience a plus!Independent worker, thinks on their feet.

Keywords: American Hearing Aids Associates, Roseville , Patient Care Coordinator, Other , Grass Valley, California