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Bilingual Enrollment Coordinator

Company: 24 Hour Home Care
Location: Roseville
Posted on: November 22, 2022

Job Description:

At 24 Hour Home Care, our vision is to be admired for our people, passion, and performance. As a trusted and innovative in-home care company, 24 Hour Home Care provides high-quality, customized caregiving services to seniors and children/adults with developmental & intellectual disabilities. With many local and national prestigious awards, including INC 5000 list of America's Fastest-Growing Companies for 8 consecutive years & Fortune's Best Places to Work in 2020, it's an exciting time to join Team24! Here you have the opportunity to impact the lives of others while working with a team of highly motivated individuals.
We are hiring for an Enrollment Coordinator on our team in our Roseville office. Our office is on a hybrid schedule, reporting in person 2 days a week and working remote 3 days per week. The targeted earnings, based on experience, is a total compensation package of $51,600 with a $2,500 sign on bonus!
RESPONSIBILITIES:

  • Accurately track applicants in the pipeline process & update accordingly throughout hiring process
  • Process & clear files in pipeline & match provides with appropriate Regional Center consumers
  • Maintain provides pipeline through active engagement & sourcing efforts
  • Verify employment eligibility requirements & nationwide criminal background check clearance, expediting if needed
  • Assist our families' chosen providers with submitting all required documents
  • Respond to consumer questions & concerns regarding services
  • Attend ongoing trainings associated with direct services, including but not limited to, Crisis Prevention Intervention Training
  • Manage & maintain program preparation functions including but not limited to proper documentation for services
  • Attend staff meetings, parent conferences, and planning team meetings relating to direct services, as assigned by the Program Manager/Director
  • Adhere to all company policies & procedures, including HIPAA rules & regulations to ensure security of all protected health information
  • Ensure compliance with all Regional Center requirement, including Title 17, as well as all federal & state laws, as applicable
    QUALIFICATIONS:
    • Must be fluent in Spanish
    • 1-2+ years customer service experience with a genuine interest in impacting people's lives
    • Excellent verbal & written communication skills
    • Exceptional time management skills, including the ability to stay organized in a fast pace environment
    • Strong analytical skills with high attention to detail
    • Ability to identify problems & offer solutions through logic reasoning
    • Proficient in Microsoft Office (i.e Word, Excel, Outlook)
      BENEFITS & PERKS:
      • 4 days of paid volunteer time off
      • Your birthday day off plus PTO, holidays, and floating holidays
      • Professional development reimbursement program
      • Fun team building events & virtual activities
      • Fitness reimbursement & access to wellness programs (e.g. Calm app)
      • Medical, Dental, Vision, FSA, pet insurance & more!
        What have we done in response to COVID-19? 24 Hour Home Care has stayed committed to being part of the solution - continuing our business and looking for innovative ways to support our clients, partners, employees, and communities as we weather the storm together. Plus, we've reinvented the ways in which we recognize, celebrate, and connect with each other and our purpose to keep our culture strong - as it's our secret sauce!
        24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.

Keywords: 24 Hour Home Care, Roseville , Bilingual Enrollment Coordinator, Other , Roseville, California

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