Parts Professional
Company: Genuine Parts Company
Location: Grass Valley
Posted on: August 4, 2022
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Job Description:
RetailGRASS VALLEY, CaliforniaDescriptionPosition at NAPA Auto
Parts NAPA is a Parts Store and So much more! We are driven to have
the best people on our team to get the right parts to the right
place at the right timeThe Role: A Parts Professional provides
prompt and courteous service to all customers over the telephone,
in the store, or in the dealer's shop. Looks up the parts
application in catalogs or POS system. Processes orders for
customers with a high degree of accuracy, efficiency, and courtesy.
Assists and advises customers on how to best meet their needs,
often dealing with questions and problems of a highly technical
nature. Exhibits a thorough knowledge of products, performance
standards, warranties, sales programs, and operating policies.
Serves as a resource for advice to other store personnelA Day in
the life:Implements appropriate sales practices such as greeting
customers, demonstrating product knowledge, and ability to quickly
understand customer's needsMaintains customer satisfaction by
serving all customers, securing right part, and resolving customer
issuesDemonstrates professional attitude, conduct, and
appearanceMaintains POS computer abilities by learning and applying
how to use catalog and system, practicing asset security/loss
prevention controls, and understanding store's pricing
methodsProvides sales support functions by processing salespersons'
stock orders, reporting overages/shortages/damaged merchandise, and
ensuring the good appearance of store and displaysParticipates in
training as needed and requiredPerform all other associated tasks
as assigned by management What you'll need: High School Diploma, or
equivalent, requiredAble to establish and maintain good relations
with customers by providing courteous, efficient, and professional
serviceBe functionally literate and capable of understanding and
recognizing part numbers and line codes to ensure proper selection
and delivery of parts, including identifying sequences of numbers
and letters accurately and rapidlyDemonstrate excellent
communication and organizational skillsEnjoy working with people in
a fast-paced setting; be competitive, yet have the ability to work
calmly under pressureBe ASE Parts Specialist (automotive)
certifiedHave a working knowledge of the part of the city the store
services and be able to operate a vehicle equipped with a manual
transmissionAble to work retail hours at any store location as
assigned by management And if you have this, even better : Capable
of operating TAMS point-of-sale system and catalogingAble to use
the adding machine and process cash, check, and credit card
transactionsVisually capable of recognizing and distinguishing
letters and numbers and remembering their sequencingAble to work on
feet (stand and walk) for an entire assigned work shiftCapable of
lifting and moving parts and boxes of up to 60 poundsAble to
repeatedly bend or stoop to floor-level shelves and able to reach
upper shelves (ten feet) with use of stool or ladder when
necessaryAble to move engine blocks, core barrels, and other heavy
equipment with moving aids designed to move such items, including
hand trucks, barrel dollies, hydraulic lifts, etc Why NAPA may just
be the right place for you: Outstanding health benefits and
401KStable company Fortune 200 with a "family" feelCompany Culture
that works hard yet takes care of employeesOpportunity for
accessing multiple career paths, ongoing development, with support
from leaders and your teamAdditional information for you: NAPA has
great careers for people with all backgrounds and interests So if
after reading this, you don't think that it is the perfect fit for
you, check out a few of our cool day in the life career videos from
our awesome employees by visiting NAPAautojobscom. While on our
career site, check out the list of the many other diverse roles we
have as well.PM22GPC conducts its business without regard to sex,
race, creed, color, religion, marital status, national origin,
citizenship status, age, pregnancy, sexual orientation, gender
identity or expression, genetic information, disability, military
status, status as a veteran, or any other protected characteristic.
GPC's policy is to recruit, hire, train, promote, assign, transfer
and terminate employees based on their own ability, achievement,
experience and conduct and other legitimate business
reasons.PI184911278SDL2017
Keywords: Genuine Parts Company, Roseville , Parts Professional, Other , Grass Valley, California
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