Work Control Specialist

Company: Disability Solutions
Location: Roseville
Posted on: August 3, 2022

Job Description:

AnnouncementPRIDE Industries is a fast-paced company with a mission: To Create Jobs for People with Disabilities while providing high quality, value-added solutions to our nationwide customers. We are currently recruiting to fill the following position:Job DescriptionPRIDE IndustriesJob DescriptionJob: Work Control SpecialistJob Code: E23 - JC-Work Control SpecHR Title Group: Commercial Contracts (Facilities)FLSA Status: Non-ExemptApproval Date: October 2017SUPERVISES: There are no direct reports with this position.POSITION SUMMARY: Under general supervision, the Work Control Specialist receives, records, and distributes work orders to service crews upon customers' requests. Employees in this job class complete and process work orders, input lists and records or other data points into an electronic format following instructions and pre-established guidelines. This job requires knowledge of basic office practices and procedures; and the ability to provide customer service, operate a computer keyboard, and assemble documents and data.TYPICAL DUTIES:1. *Schedules service calls, dispatches service crew and relays messages and special instructions to mobile crews and other departments using radio or cellular telephone equipment.2. *Keeps record of service calls and work orders, Collects, reviews, and inputs data into a computer processing system; audits output data. 3. *Updates service order activity including labor, materials and other miscellaneous data.4. *Contacts and follows up with customer to insure satisfactory performance of service.5. *Analyzes information before entering data to ensure costs are within budget, logs are filled out correct and receipts are coded accurately.6. *Produces records and reports.7. Performs other duties and special projects as assigned.* Denotes Essential Job FunctionMINIMUM QUALIFICATIONS:--- Experience in general office or customer service preferred;--- Skill to operate a computer keyboard;--- Personal computer literacy including word processing and spreadsheet software applications is preferred--- Human relations skills to maintain effective relationships with others and work in a team environment;--- Fundamental mathematical ability including addition, subtraction, multiplication, and division;--- Oral and written communication skills to provide factual and procedural information, and to understand and follow instructions;--- Flexibility to respond to changing work priorities and handle multiple requests at the same time;--- Demonstrated common sense skills.--- Ability to act responsively to customer inquiries and requests; and escalate appropriately.EDUCATION REQUIREMENTS:High School Diploma or GEDCERTIFICATES OR LICENSES REQUIRED:The following licenses or certificates may be required depending on local, state and/or contract requirements:Not ApplicablePHYSICAL REQUIREMENTS:Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance:--- Utilizing keyboard --- Viewing computer/screens --- Ability to communicate with students--- Bending and stooping--- Lifting up to 25 poundsWORK ENVIRONMENT:Work is primarily performed at a customer's location in an office / shop environment with limited privacy and some exposure to background noise and/or noise from equipment. Transporting to locations with the work site may be required. Employees may also be exposed to extreme cold or heat.DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor's instructions and to perform the tasks requested by their supervisors. At PRIDE, we make a difference in the lives of many, one job at a time. How to ApplyIf you are interested in working for this unique organization that blends business with a social mission, please apply online at .PRIDE Industries is a VEVRAA federal contractor committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, genetics, disability, age, or veteran status. Visit our website to learn more!PRIDE will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)PRIDE will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of all federal, state, and local laws.

Keywords: Disability Solutions, Roseville , Work Control Specialist, Other , Roseville, California