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IT Capacity Planner Senior (REMOTE)

Company: USAA
Location: Roseville
Posted on: August 3, 2022

Job Description:

Purpose of Job We are seeking a talented IT Capacity Planner Senior for our Infrastructure Capacity Planning team.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home when needed to achieve focused results. The actual days' onsite are resolved between each employee and the employee s manager. This position may also have the option of working remotely in the U.S.

As an IT Capacity Planner Senior you will be responsible for independently building, maintaining, and monitoring capacity forecasting models for a wide range of infrastructure domains which enable business functions and IT services. Acquires and applies broad knowledge of the business, its products, and processes. Identifies and manages existing and emerging risks that stem from business activities. Resolves issues of and navigates obstacles to iteratively progress and deliver assigned tasks. Serves as a technical resource to mentor and coach junior engineers. Participates in the evaluation, development, implementation, integration and administration of internal and external business solutions that meet customer needs. Job Requirements About USAA USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level. About USAA IT Our most meaningful qualification isn't technical, it's human. Here, we don't just sit in front of a screen. We stand behind our 13 million members who rely on us every day. We're proud of USAA's strong history -- and we're even more passionate about our future. That's why we have a team of supportive and collaborative hardworking technology professionals focused on doing more for our members. And why we're continuing to add innovative problem solvers to our team. With us, you'll find exciting challenges that inspire you to continue learning and growing. Job Responsibilities:

  • Independently builds capacity forecast models and leverages analytical skills to identify capacity risks and optimization opportunities for infrastructure domains and business services.
  • Ensures appropriate capacity mitigation actions are identified and communicated through collaborative efforts with infrastructure domain SMEs, application teams, and management.
  • Manages and maintains existing solutions to enhance availability and ensure adequate capacity.
  • Autonomously utilizes troubleshooting, modeling, analysis, and reporting skills/techniques to determine capacity planning problem root cause and applies knowledge of operational infrastructure to determine business impact.
  • Follows written risk and compliance policies and procedures for business activities.
  • Independently experiments with new patterns and technologies.
  • Helps establish and improve engineering best practices, concepts, and patterns. Minimum requirements:
    • Bachelor s Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree.
    • 6 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s)to include 2 years' experience in Systems Operations environment supporting complex environment deployment and infrastructure management activities or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management.
    • 4 years of experience in creating, modifying, and maintaining infrastructure and individual system components.
    • Advanced level of business acumen in the areas of business operations, risk management, industry practices and emerging trends.
    • Knowledge and proficient understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks. When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses. Preferred experience:
      • Excellent communication (verbal and written)
      • 2+ Years SQL Query
      • 3+ Years system performance analytics
      • 3+ Years statistical analysis
      • Working experience of monitoring tools such as Data Dog / Prometheus / ELK
      • 3+ Years analysis and visualization of quantitative data
      • Proven experience of time series modeling and capacity forecasting
      • Working knowledge/understanding of WebSphere, Container, Unix/Linux, Windows Server, Mainframe, Network, Virtual Machine or Public Cloud (AWS/GCP/AZURE) domains
      • Working experience with BMC TrueSight Capacity Optimization (preferred) The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Compensation: USAA has an effective method for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this skill is: $106,800 - $192,300 Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors. Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average. Shift premium: will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. Please click on the link below for more details. USAA Total Rewards Relocation assistance is Not Available for this position.

Keywords: USAA, Roseville , IT Capacity Planner Senior (REMOTE), Other , Roseville, California

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