Operations Support Specialist
Company: Maxim Healthcare Services
Location: Roseville
Posted on: May 14, 2022
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Job Description:
Position Description:The Field Support Specialist I, in
collaboration with the Field Support Specialist II, is responsible
for providing the highest level of professionalism and customer
service to team members, caregivers and other customers through
daily interactions. The Field Support Specialist I provides our
clients and customers with a positive first impression of the
company's core values and competencies.Essential Duties and
Responsibilities:+ Maintains confidentiality of client, patient,
caregiver, and team member information and records + Meets and
maintains HIPAA regulations in regards to Protected Health
Information+ In collaboration with the Field Support Specialist
II:+ Assists candidates through the application, hiring, and
onboarding process+ Assists with the billing, payroll, and medical
records process+ Demonstrates positive professional interactions
with all candidates, caregivers, team members, clients and
customers + Greets and provides excellent customer service to all
visitors. Manages the front desk console and provides clients and
customers with a positive first impression.+ Assists with various
office administrative functions, including ordering office
supplies, answering telephone inquiries, photocopying, and
monitoring incoming/outgoing facsimiles+ Performs other duties as
assignedMinimum Requirements:+ High school diploma or equivalent
degree required+ Minimum one year of administrative work
experience, to include typing skills+ Meets all federal, state, and
local requirements+ Proficiency with computers, including Microsoft
Office+ Excellent verbal and written communication skills+ Ability
to work independently and multitask effectively while maintaining
attention to detailCompliance & Ethics Expectations:+ Participates
and successfully completes the company's compliance program
requirements and adheres to the Code of Conduct, Company policies,
and applicable federal and state requirements+ Sets an example for
other employees regarding how the Company's Code of Conduct and
Compliance Program is applied and observed every day when dealing
with customers, business operations, or other team members+ Reports
potential violations of company policy, Code of Conduct, and/or
applicable laws and regulations to the company hotline, through the
chain of command, to the Compliance and Ethics Department, or
through other channels made available by the company for reporting
potential violations+ Promotes an environment in which other
employees are encouraged to report potential violations+ As
appropriate, provides input and suggestions regarding areas in
which policies, procedures, workflows, and/or controls can be
improved to enhance compliance #Homecare Benefits At Maxim
Healthcare Group, we firmly believe that our employees are the
heartbeat of our organization and we are happy to offer the
following benefits:+ Competitive pay & weekly paychecks + Health,
dental, vision, and life insurance + 401(k) savings plan + Awards
and recognition programs *Benefit eligibility is dependent on
employment status. **CO Specific Benefits: Medical/Prescription,
Dental, Vision, Health Advocacy (company paid if enrolled Medical),
Health Advocate Employee Assistance Program, Health Savings Account
, 401(k), 401(k) Company Match, Profit Sharing, Short Term
Disability, Long Term Disability, Primary Caregiver Leave, Parental
Leave, Life and Basic Accidental Death & Dismemberment Insurance,
Voluntary Life and Accidental Death & Dismemberment Insurance,
Hospital Expense Protection Plan, Critical Illness Insurance,
Accident Insurance, Dependent Care Flexible Spending Account, Home
and Auto Insurance, Pet Insurance, Transportation Benefits,
CommonBond, Educational Assistance Program, College Partnership
Program, Paid Time Off/Company Holidays About Maxim Healthcare
Group Maxim Healthcare Group has been making a difference in the
lives of our patients, caregivers, and employees for more than 30
years. Our nationwide suite of services includes home healthcare,
companion and behavioral care, healthcare staffing, and workforce
solutions. Maxim's commitment to customer service, compassionate
patient care, and filling critical staffing needs makes us a
trusted partner wherever healthcare is needed. Maxim Healthcare
Group is an equal opportunity/affirmative action employer. All
qualified applicants will receive consideration for employment
without regard to sex, gender identity, sexual orientation, race,
color, religion, national origin, disability, protected Veteran
status, age, or any other characteristic protected by law.
Keywords: Maxim Healthcare Services, Roseville , Operations Support Specialist, Other , Roseville, California
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