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Pipeline-Home Loan Specialist II - Customer Contact

Company: Pennymac Financial Services Inc.
Location: Roseville
Posted on: May 5, 2021

Job Description:

Overview The Home Loan Specialist II is a skilled role supporting various Channels within the Mortgage Fulfillment Division (MFD). The individual acts as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Responsibilities may be limited within a specific function/channel or across functions/channels. Job Description Performing complex data and document validation Handling more complex calls, emails or chat sessions Evaluating loan applications for compliance with product guidelines Assist purchase and refinance applications to ensure on time closing Evaluating loan applications for regulatory compliance Interacting with multiple departments to expedite processing and/or issue resolution Performing other related duties as required and assigned Troubleshooting third part orders (title, appraisal, hazard, flood cert, credit, etc.) Demonstrating behaviors which are aligned with the organization''s desired culture and values Ideal Candidate will have the following: Minimum 3 years mortgage processing experience working Purchases, FHA, and Conventional Loan Products Preference to have VA loan experience Must be a team player with strong attention to detail and able to work independently Proven track record at delivering timely and accurate information in a fast-paced environment Excellent critical thinking, problem solving, mathematical skills and sound judgment Effective time management skills to deliver work on time Highly proficient communicator, written and oral Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.) General understanding of applicable Federal, State and Local regulations Years of Experience: 3 Education: Associate''s Degreeby Jobble

Keywords: Pennymac Financial Services Inc., Roseville , Pipeline-Home Loan Specialist II - Customer Contact, Other , Roseville, California

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