Customer Service Professional 83476

Company: New York Life Insurance Co
Location: Roseville
Posted on: May 3, 2021

Job Description:

When you join New York Life, youre joining a company that values development, career growth, collaboration, innovation, and diversity & inclusion. We want employees to feel proud about being part of a company that is committed to doing the right thing. Through various resources and programs, you can grow your career while developing personally and professionally. Customer Service Professional New Business & Contracting and Licensing Support Primary ResponsibilitiesProvide excellent day-to-day customer service to agents, clients, and Field Management, either in person, over the phone, or through electronic communicationSupport agency management in the on-boarding of new agentsParticipate in event planning for training sessions, kick-off events and other meetingsProcess agent contract and license requirements; resident and non-residence requirements, license renewals, and funds related to contract and license functionsSupport agency management in supervision of agents including review and documentation of Supervisory Interview and Inspection (SII) process and preparing reportsCoordinate underwriting requirements by interacting with agents, clients, outside medical vendors, and underwritersAssist with workflow of applications for life products, annuities, contract changes, policy billing and initial and downstream accounting entries related to the new business process QualificationsAssociates, or Bachelors degree preferred, or equivalent years of related experienceThe ideal candidate should have 2 or more years of customer service and administrative experience Strong computer skills with proficiency in the Microsoft Office SuiteDemonstrated ability to multitask effectivelyStrong written and verbal communication skills required Training & DevelopmentCustomer Service Representatives receive on-the-job training to learn about the insurance industry, product and policy provisions and transaction processing. Coaching and feedback is provided to help you gain the necessary skills to be successful. Shift InformationThis is a full-time position Monday through Friday. Candidates should be flexible to work any 7.5-hour shift between 8:00 AM - 5:00 PM during the work week. SalaryCompetitive full-time base salary, overtime eligibility plus target bonus BenefitsPaid Vacation, Health Care, 401K match, Pension Plan, Tuition Assistance, Flexible Spending Accounts, Student Loan Repayment Program Career OpportunitiesNew York Life offers a variety of corporate opportunities within the Service Organization, including management, quality control, training, underwriting and claims.Please note: This role requiresFINRA licensedand/or FINRA Associated Person pre-hire fingerprinting.Recognized as one of Fortunes Worlds Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by our Foundation. We invite you to bring your talents to New York Life, so we can continue to help families and businesses Be Good At Life. To learn more, please visit LinkedIn, our Newsroom and the Careers page of Requisition ID:83476

Keywords: New York Life Insurance Co, Roseville , Customer Service Professional 83476, Other , Roseville, California