RosevilleRecruiter Since 2001
the smart solution for Roseville jobs

Front Desk Supervisor

Company: Fairfield Roseville
Location: Roseville
Posted on: May 3, 2021

Job Description:

Job Summary: The Front Desk Supervisor is responsible for assisting the Front DeskManager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy.

Responsibilities: QUALIFICATIONS:At least 2 to 3 years of progressive experience in a hotel or a related field required. High School diploma or equivalent required.College course work in related field helpful.Previous supervisory responsibility preferred.Must have a valid driver's license for the applicable state.Must be able to convey information and ideas clearly.Must be able to evaluate and select among alternative courses of action quickly and accurately.Must be able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results.Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.Must maintain composure and objectivity under pressure.Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.Must be able to work with and understand financial information and data and basic arithmetic functions.RESPONSIBILITIES:Approach all encounters with guests and associates in a friendly service oriented manner.Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.Maintain a friendly and warm demeanor at all times.Set the standard for guest relations at the Front Desk.Obtain all necessary information when taking room reservations.Monitor all V.I.P. and special guest requests.Review Front Office log and Trace File daily.Fully comprehend and execute all relevant phases of the front desk computer system.Ensure logging and delivery of all messages packages and mail in a timely and professional manner.Be aware of all rates packages and promotions currently underway.Be familiar with all in-house groups.Be aware of all closed out and restricted dates.Follow and enforce all Aimbridge Hospitality hotel credit policies.Be able to perform all duties ofFront Desk Agent.Be able to complete and ensure that a proper bucket check room rate verification report and housekeeping report have been accurately done and filed.Maintain proper operation of the P.B.X. console and ensure that all Aimbridge Hospitality standards are met.Establish and maintain good communications and teamwork with fellow associates and other departments within the hotel (set example for other associates be the team leader).Assist the G.S.M. in ensuring that associates are following and maintaining Aimbridge Hospitality standards (i.e. answering phones call-backs to guests guest request log).Have knowledge of and assist in all emergency procedures as required.Oversee and ensure that all guests are checked in/out in a friendly efficient and courteous manner.Be able to perform complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner.Ensure that associates are at all times attentive friendly helpful and courteous to all guests managers and all other associates.Ensure the maximization of room revenue through Rooms Merchandising.Answer all guest inquiries in a timely and professional nature.Be involved in departmental meeting planning and execution.Help maintain productivity levels at or above budgeted standards.Perform any other duty as required by management.Assist in training of new hires and current associates on a regular basis.Attend meetings as required by management.

Property Details: Our budget friendly hotel is located in the heart of the city, providing easy access to downtown Sacramento. We welcome business travelers, government employees and leisure guests. Corporate guests appreciate being near Hewlett Packard, Union Pacific, the Sutter Medical Campus and more. Leisure guests love being close to Old Town Sacramento, Thunder Valley Casino & Resort and Sunsplash Water Park. We offer guests fantastic amenities and services, such as a free hot breakfast daily, a heated indoor pool and complimentary Wi-Fi. Each well-appointed guest room features spacious work areas, expanded cable and plush bedding.

Company Overview: Explore new opportunities with Aimbridge Hospitality. As the global leader in third-party hotel management, our growing portfolio represents 1,400 hotels in 49 states and 20 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our 60,000 associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits: After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:Medical, Dental, and Vision CoverageShort-Term and Long-Term Disability IncomeTerm Life and AD InsurancePaid Time Off Employee Assistance Program401k Retirement Plan

Keywords: Fairfield Roseville, Roseville , Front Desk Supervisor, Other , Roseville, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Store Protection Specialist
Description: Welcome to Ross Stores, Inc., where our differences make us stronger At Ross
Company: Ross Stores, Inc.
Location: Woodland
Posted on: 05/12/2021

Accounting Representative
Description: Overview Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate (more...)
Company: Dignity Health
Location: Woodland
Posted on: 05/12/2021

Patient Registration Representative
Description: OverviewDignity Health Woodland Memorial Hospital is Yolo Countys largest health care provider, serving the community since 1905. Woodland Memorial Hospital is a 108-bed acute care facility offering the (more...)
Company: Dignity Health
Location: Woodland
Posted on: 05/12/2021


Deputy Sheriff
Description: p Description /p p The County of Yolo is recruiting to fill multiple regular, full-time positions in the class of Deputy Sheriff at the Yolo County Sheriff-Coroner-Public Administrator apos s Office. (more...)
Company: County of Yolo, California
Location: Woodland
Posted on: 05/12/2021

Tutor, ASES Program (Pool for 2021-2022 School Year)
Description: Date Posted: 3/10/2021 Application Deadline: 6/1/2021 11:55
Company: Woodland Joint Unified
Location: Woodland
Posted on: 05/12/2021

Front Desk Receptionist/Office Assistant
Description: OfficeTeam is looking for a well-organized and motivated Front Desk Receptionist/Office Assistant for a Non-profit in Woodland. This job would be the best it for someone who is a positive self-starter, (more...)
Company: Robert Half International
Location: Woodland
Posted on: 05/12/2021

Music Teacher, Elementary School Pool for
Description: Date Posted: 2/12/2021 Application Deadline:
Company: Woodland Joint Unified
Location: Woodland
Posted on: 05/12/2021

MACHINE OPERATORS
Description: Job Description Summary: Metal Sales is the nation apos s largest manufacturer of metal roofing and building systems with 21 locations across America. Our Woodland branch located in Woodland, CA has openings (more...)
Company: Metal Sales Manufacturing
Location: Woodland
Posted on: 05/12/2021

Small Farms Advisor with The University of California, Division of Agriculture and Natural Reso[...]
Description: A Non-Profit Professional Society Promoting Research, Education, and Awareness of Weeds in Managed and Natural Ecosystems Jobs Small Farms Advisor with The University of California, Division of Agriculture (more...)
Company: Jobleads
Location: Woodland
Posted on: 05/12/2021

Cleaning Specialist Overnights
Description: We are looking for a reliable teammate that doesn apos t mind the dirty work to help
Company: Nugget Market
Location: Woodland
Posted on: 05/12/2021

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Roseville RSS job feeds