PennyMac: Home Loan Specialist I

Company: PennyMac
Location: Roseville
Posted on: November 18, 2020

Job Description:

The Home Loan Specialist I is an entry level role supporting various Channels. The individual acts as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Responsibilities may be limited within a specific function/channel or across functions/channels.Performing routine data entry and validation tasksInitiating third party orders (title, appraisal, hazard, flood cert, credit, etc.)Reviewing and validating loan documentsHandling routine calls, emails and/or chat responsesAssigning and distributing work loadsMonitoring work queues and intervening as neededInteracting with multiple departments to expedite processing and/or issue resolutionPerforming other related duties as required and assignedDemonstrating behaviors which are aligned with the organization---s desired culture and valuesMust be a team player with strong attention to detail and able to work independentlyProven track record at delivering timely and accurate information in a fast-paced environmentExcellent critical thinking, problem solving, mathematical skills and sound judgmentEffective time management skills to deliver work on timeCapable communicator, written and oralDemonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.)Financial Services and, if possible, mortgage industry experience preferredGeneral understanding of applicable Federal, State and Local regulations0Associate's Degree

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