Home Loan Specialist I

Company: PennyMac
Location: Roseville
Posted on: September 9, 2020

Job Description:

The Home Loan Specialist I is an entry level role supporting various Channels. The individual acts as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Responsibilities may be limited within a specific function/channel or across functions/channels.

• Performing routine data entry and validation tasks
• Initiating third party orders (title, appraisal, hazard, flood cert, credit, etc.)
• Reviewing and validating loan documents
• Handling routine calls, emails and/or chat responses
• Assigning and distributing work loads
• Monitoring work queues and intervening as needed
• Interacting with multiple departments to expedite processing and/or issue resolution
• Performing other related duties as required and assigned
• Demonstrating behaviors which are aligned with the organization's desired culture and values
  • Must be a team player with strong attention to detail and able to work independently
  • Proven track record at delivering timely and accurate information in a fast-paced environment
  • Excellent critical thinking, problem solving, mathematical skills and sound judgment
  • Effective time management skills to deliver work on time
  • Capable communicator, written and oral
  • Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.)
  • Financial Services and, if possible, mortgage industry experience preferred
  • General understanding of applicable Federal, State and Local regulations0Associate's Degree

Keywords: PennyMac, Roseville , Home Loan Specialist I, Other , Roseville, California