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Home Loan Specialist I

Company: PennyMac
Location: Roseville
Posted on: September 9, 2020

Job Description:

The Home Loan Specialist I is an entry level role supporting various Channels. The individual acts as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Responsibilities may be limited within a specific function/channel or across functions/channels.

  • Performing routine data entry and validation tasks
  • Initiating third party orders (title, appraisal, hazard, flood cert, credit, etc.)
  • Reviewing and validating loan documents
  • Handling routine calls, emails and/or chat responses
  • Assigning and distributing work loads
  • Monitoring work queues and intervening as needed
  • Interacting with multiple departments to expedite processing and/or issue resolution
  • Performing other related duties as required and assigned
  • Demonstrating behaviors which are aligned with the organization's desired culture and values
    • Must be a team player with strong attention to detail and able to work independently
    • Proven track record at delivering timely and accurate information in a fast-paced environment
    • Excellent critical thinking, problem solving, mathematical skills and sound judgment
    • Effective time management skills to deliver work on time
    • Capable communicator, written and oral
    • Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.)
    • Financial Services and, if possible, mortgage industry experience preferred
    • General understanding of applicable Federal, State and Local regulations0Associate's Degree

Keywords: PennyMac, Roseville , Home Loan Specialist I, Other , Roseville, California

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