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Information Technology Program Manager

Company: City of Roseville
Location: Roseville
Posted on: June 23, 2022

Job Description:

To Apply: Applications must be submitted to the City of Roseville via our website on the Job Opportunities page. INFORMATION TECHNOLOGY PROGRAM MANAGER SALARY: $ 8,388 to $ 11,240 monthly (26 pay periods annually) FINAL FILING DATE: We are accepting applications until closing at 5 pm, July 7, 2022 IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION . THE POSITION The Human Resources Department is accepting applications for the Regular and full-time position of Information Technology Program Manager in the Information Technology Department. The position plans, organizes, directs and supervises operations in the assigned functional unit of Information Technology, as well as performs a variety of key technical responsibilities in the areas of (1) Business Systems Support, (2) Database & Geographic Information Systems, (3) Network Infrastructure, (4) Cyber Security, or (5) Strategic Planning & Administration. Currently there is an opening within one of the Business Systems Support divisions, and a planned opening within the Strategic Planning & Administration division. The current vacancy is a regular, benefitted and full-time position; however the employment list that will be established from this recruitment may be utilized to fill future regular and limited term vacancies in the City for the duration of the list. The term length for limited term vacancies is not guaranteed but cannot exceed 36 months. The normal work schedule is Monday through Friday, 8-5 pm; a flex schedule may be available. The City of Roseville promotes a no smoking atmosphere. THE CITY The City of Roseville is committed to a diverse workforce. We are engaged in understanding the needs and backgrounds of our colleagues and those we serve. Our organization is unified in this commitment, as we believe this produces the best results for our community. The City of Roseville (COR) incorporates the following Core Competencies as part of the City's culture: Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations. Build trust: Ensure honesty and integrity to gain confidence and support of others. Ensure accountability: Take responsibility for the outcomes of one's own work and foster a sense of ownership in others. Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions. Collaborate inclusively: Build effective working partnerships, alliances, and teams. Make quality decisions: Make sound, timely decisions and recommendations. Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities. Job Requirements:DEFINITION To plan, organize, direct and supervise assigned operations which includes customer service, network and telecommunications, data center, business applications, geographic information systems, strategic planning and public safety applications within the Information Technology Department; and to perform a variety of technical tasks relative to assigned area of responsibility. SUPERVISION RECEIVED AND EXERCISED Receives general direction from an Information Technology Division Manager. - Exercises direct supervision over assigned professional and technical personnel. EXAMPLES OF ESSENTIAL DUTIES -- Duties may include, but are not limited to, the following: Recommend and assist in the implementation of goals and objectives; establish schedules and methods for assigned operations; implement policies and procedures; ensure unit goals, objectives and priorities are in line with the City's strategic goals. Plan, prioritize, assign, supervise and review the work of staff involved in assigned activities. Evaluate operations and activities of assigned responsibilities; recommend improvements and modifications; prepare various reports on operations and activities. Participate in budget preparation and administration; prepare cost estimates for budget recommendations; submit justifications for staff, supplies, equipment, services, and capital improvements; monitor and control expenditure. Participate in the selection of staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures. Assume responsibility for program development and oversight; establish performance standards and methods for assigned activities and operations. Prepare and/or assist with the development of strategic plans related to area of responsibility; prepare requests for proposals for services and equipment and assist in developing selection criteria. As assigned, oversee customer service operations including support to internal and external users. As assigned, oversee telecommunication operations, data networks, telephone, and radio systems. As assigned, oversee development and maintenance of City-wide technology infrastructure, especially as related to systems disaster recovery and data security methods and procedures. As assigned, oversee development, implementation and maintenance of computer applications and related systems on a City-wide basis. As assigned, oversee geographic information systems and databases for City-wide use; coordinate and monitor citywide geographic information system teams and staff. As assigned, oversee the hardware and software infrastructure for the City's internet, intranet and web-based applications. As assigned, oversee information technology initiatives, governance, digital communication, strategic planning and projects within the Information Technology Department. As assigned, oversee public safety automated and computer systems and applications, including records management, Computer Aided Dispatch, and connectivity to state and local Public Safety Systems. Represent the department to outside agencies and organizations. Answer questions and provide information to the customers; investigate complaints and recommend corrective action as necessary to resolve complaints. Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service. Perform related duties as assigned. MINIMUM QUALIFICATIONS Knowledge of: Principles and practices of computer technology and information systems. Principles and practices of geographic information systems theory, technology, software platform and spatial problem solving. Principles, practices, methods, terminology and trends in telecommunication operations, data networks, telephone and radio systems. Principles and practices of technology infrastructure development and maintenance including systems disaster recovery and data security methods and procedures. Principles and techniques of systems analysis and programming; business analysis planning, enterprise analysis, elicitation, requirements analysis, and solution assessment. Principles and practices of supervision, training and performance evaluations. Principles and practices of budget monitoring. Principles and practices of safety management. Pertinent local, State and Federal laws, ordinances and rules. Ability to: Organize, implement and direct assigned computer operations/activities. On a continuous basis, know and understand all aspects of the job. Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less. Interpret and explain pertinent department and City policies and procedures. Assist in the development and monitoring of an assigned program budget. Develop and recommend policies and procedures related to assigned operations. Establish and maintain effective working relationships with those contacted in the course of work. Determine appropriate technologies to support City-wide functions and processes. Provide leadership for technology initiatives and develop collaborative cross-functional teams. Communicate clearly and concisely, both orally and in writing. Maintain confidentiality as necessary. Work weekends, evenings or standby, as required. Supervise, train and evaluate assigned staff. EXPERIENCE AND TRAINING Experience: Three years of increasingly responsible experience in computer applications development and implementation, including one year providing technical and functional supervision over assigned personnel. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -AND Training: A Bachelor's degree from an accredited college or university. Major course work in computer science, information technology, engineering, business management, information systems, accounting, finance or a related field is desirable.

Keywords: City of Roseville, Roseville , Information Technology Program Manager, IT / Software / Systems , Roseville, California

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