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Nursing Intake Service Coordinator

Company: Presbyterian Homes & Services
Location: Roseville
Posted on: May 28, 2023

Job Description:

Optage, a division of Presbyterian Homes & Services -is seeking a licensed nurse (LPN or RN) to join -its team -as an Intake -Service Coordinator. This is a full time benefit eligible position reporting -to the Optage -Administration and Reporting Manager and clinical management designee. - They will work collaboratively with Optage staff, site and community staff, and supporting outside agencies as designated and according to the focus of their activities. Hours are Monday through Friday 8:30am-5:00pm.

Presbyterian Homes and Services offers a variety of competitive benefits including Health and Dental insurance, continuing education scholarships, and great opportunities for growth.

Consider joining our team in providing compassionate high quality care and services within a caring Christian environment.

The Intake Service Coordinator is responsible for performing the new patient intake procedures and responsible for identifying appropriate candidates for services. -This is a part of the complete intake process for Optage service lines. This includes but is not limited to initial fax, email or phone call from the customer, best first impressions, discovery of the customers needs, gathering client orders, -setting up the next steps and securing the end result that the customer was looking for. The Intake Service Coordinator is responsible for the provision of complete and accurate client information for all service lines. This includes getting information to the clinicians in a timely manner, prior to admission, to ensure a successful admission for each client, that is consistent with regulations, and meets each client's specific needs. Providing excellent customer service and public relations is also needed to assist in the maintaining efficient operations within Optage. Responsibilities include data entry, database records management, and other duties as assigned.


  • Licensed Practical Nurse (LPN) or Registered Nurse (RN) currently licensed with the State Board of Nursing in state(s) in which he/she practices
  • Experience in homecare, hospice, senior housing, or health care related environment.
  • Must have flexibility, personal integrity, and ability to work effectively with clients, residents, coworkers, family members, visitors, and the general public.
  • Must be able to work independently and with minimal supervision.
  • Demonstrated computer proficiency including Microsoft Office and other common computer programs.
  • Must be able to use lead management software, maintain detailed accurate up to date confidential records. -
  • Must be a team player, willing to take directions and accept responsibility for meeting specified objectives.
  • Must be good at developing and building relationships, excellent first impressions, presentations of service lines, and securing the customers services needed.
  • Must understand the basic principles of marketing and sales.
  • Demonstrated compatibility with PHS's mission and operating philosophies.
  • Demonstrated ability to read, write, speak and understand the English language to communicate with all customers. -
    About PHS
    Presbyterian Homes & Services (PHS), based in St. Paul, Minnesota, is a non-profit, faith-based organization providing a broad array of high quality housing choices, and care and service options for older adults. Over 7,100 employees serve more than 26,000 older adults through 59 PHS-affiliated senior living communities in Minnesota, Iowa and Wisconsin, and through Optage - home and community services. PHS is also co-owner of Genevive, the largest geriatric primary care practice in Minnesota, providing comprehensive care for over 15,000 older adults. Established in 1955, PHS has earned the reputation as an innovative leader dedicated to promoting independence, purposeful living, and overall well-being for those they serve. Today, PHS is one of the largest nonprofit providers of senior housing and services in the nation.
    We believe employees are the most important resource in our ministry and we are committed to an environment where employees are valued and empowered to make a difference. With a strong commitment to grow our employees from within, the development opportunities with us are virtually unlimited. We offer competitive wages, opportunities for advancement, ongoing training, and incredible benefits like education assistance and nursing loan forgiveness.
    If you have a desire to honor God by enriching the lives and touching the hearts of older adults, consider answering the call and join our team.

    PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.

Keywords: Presbyterian Homes & Services, Roseville , Nursing Intake Service Coordinator, Healthcare , Roseville, California

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