Patient Services Representative II, Internal Medicine
Company: Sutter Health
Location: Roseville
Posted on: May 24, 2023
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Job Description:
**Organization:**
SMF-Sutter Med Foundation- Central
**Position Overview:**
Serves as the first point of contact for patients entering the
medical facility. This job is intended for use by positions
employed by an outpatient facility. Greets and checks-in patients,
verifies information, schedules appointments, and updates
Electronic Health record (EHR). Facilitates intake procedures such
as completion of healthcare and insurance forms and collecting
payments for services. Gains confidence and cooperation from the
patient, their family/support group, and other healthcare providers
through competent job performance and effective communication.
Adheres to all organizational, local/state/federal regulations,
codes, policies and procedures to ensure privacy and safety while
delivering optimal patient care. May also be responsible for
performing specific tasks and/or orient other staff to the
department.
**Job Description** :
**EDUCATION:**
_Equivalent experience will be accepted in lieu of the required
degree or diploma._
+ HS Diploma or equivalent education/experience
**TYPICAL EXPERIENCE:**
+ 1 year of recent relevant experience.
**SKILLS AND KNOWLEDGE:**
+ Basic knowledge of insurance policies and procedures, as well as
patient billing.
+ Ability to interpret a variety of data and instructions,
furnished in written, oral, diagram, or schedule form.
+ Possess written and verbal communications skills to communicate
with fellow team members, supervisors, patients, and other hospital
personnel.
+ Well-developed time management and organizational skills,
including the ability to prioritize assignments and work within
standardized policies and procedures to achieve objectives and meet
deadlines.
+ General knowledge of computer applications, such as Microsoft
Office Suite (Word, Excel and Outlook).
+ Prioritize assignments and work within standardized policies and
procedures to achieve objectives and meet deadlines.
+ Work independently, as well as be part of the team, including
accomplishing multiple tasks in an environment with
interruptions.
+ Identify, evaluate and resolve standard problems by selecting
appropriate solutions from established options.
+ Ensure the privacy of each patients Protected Health Information
(PHI).
+ Build collaborate relationships with peers and other staff
members to achieve departmental and corporate objectives.
Pay Range: $20.24 - $26.31 / hour
_The salary range for this role may vary above or below the posted
range as determined by location. This range has not been adjusted
for any specific geographic differential applicable by area where
the position may be filled. Compensation takes into account several
factors including but not limited to a candidates experience,
education, skills, licensure and certifications, department equity,
training and organizational needs. Base pay is just one piece of
the total rewards program offered by Sutter Health. Eligible roles
also qualify for a comprehensive benefits package._
**Job Shift:**
Days
**Schedule:**
Full Time
**Shift Hours:**
8
**Days of the Week:**
Friday, Monday, Thursday, Tuesday, Wednesday
**Weekend Requirements:**
Once a Month
**Benefits:**
Yes
**Unions:**
No
**Position Status:**
Non-Exempt
**Weekly Hours:**
40
**Employee Status:**
Regular
**Number of Openings:**
0
This position may regularly work, store, prepare, receive, unpack,
transport, dispose of, or administer drug(s) identified as
hazardous, or potentially hazardous, by the National Institute for
Occupational Safety and Health (NIOSH) for purposes of USP 800.
Sutter Health is an equal opportunity employer
EOE/M/F/Disability/Veterans.
All qualified applicants will receive consideration for employment
without regard to race, color, creed, religion, marital status,
sexual orientation, registered domestic partner status, sex,
gender, gender identity or expression, ancestry, national origin
(including possession of a driver's license issued to individuals
who did not present proof of authorized presence in the U.S.), age,
medical condition, physical or mental disability, military or
protected veteran status, political affiliation, pregnancy or
perceived pregnancy, childbirth, breastfeeding or related medical
condition, genetic information or any other characteristic made
unlawful by local, state, or federal law, ordinance or regulation.
External hires must pass a background check/drug screening.
Qualified applicants with arrest and/or conviction records will be
considered for employment in a manner consistent with Federal,
state, and local laws, including but not limited to the San
Francisco Fair Chance Ordinance.
Keywords: Sutter Health, Roseville , Patient Services Representative II, Internal Medicine, Healthcare , Roseville, California
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