Franchised General Manager
Company: Marriott
Location: Roseville
Posted on: March 12, 2023
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Job Description:
Job Number 23037556
Job Category Property Leadership
Location TownePlace Suites Sacramento Roseville, 10569 Fairway
Drive, Roseville, California, United States
Schedule Full-Time
Located Remotely? N
Relocation? Y
Position Type Management
Additional Information: This hotel is owned and operated by an
independent franchisee, Tharaldson Hospitality Management. The
franchisee controls all aspects of the hotel's employment policies
and practices, including the selection and hiring process. If you
accept a position at this hotel you will be employed by a
franchisee and not by Marriott International.
JOB SUMMARY
Are you ready to advance your career to the next level? Are you a
passionate hospitality professional? How about Hands on, energetic,
and honest? Tharaldson wants you!
We provide a friendly, professional place to work and have fun,
with opportunities for advancement and career growth. A strong
company culture inspires staff to achieve the highest service
standards in hospitality. Tharaldson has 83 hotels nationwide and
will be adding to our hotel portfolio in the next 3 years,
providing growth opportunities for our team members!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay Option
Flexible work schedule
Comprehensive benefits for you and your family including (medical,
vision, dental, 401k, Profit Sharing)
Paid Vacation
Bonus Program
GM manages hotel to ensure efficient and profitable operation by
performing the following duties personally or through subordinate
supervisors.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.
JOB REQUIREMENTS
ESSENTIAL JOB FUNCTIONS
--- Ensures compliance with company/franchise standards for
personnel administration and performance, service to patrons, and
room rates
--- Delegates authority and assigns responsibility to all
employees; supervises work activities of all employees
--- Ensures staff received proper training for each position,
including safety training and standard operating procedures
--- Allocates funds, authorizes expenditures and assists Area
Director in budget planning
--- Monitors cost controls on a regular basis
--- Performs duties of a Sales and Marketing manager including
making marketing calls; attending community business functions;
working with travel agents and direct bill accounts; and
coordinating sales promotions
--- Inspects guests' rooms, public access areas, and outside
grounds for cleanliness and appearance
--- Answers patrons' complaints and resolves problems to maintain
Guest Satisfaction
--- Handles and resolves employee issues
--- Conducts annual wage scale surveys and ensures employee wages
follow wage and salary guidelines
--- Adheres to all franchise and company procedures and regulations
as well as standard operating procedures
--- Ensures bank deposits are made daily, including weekends and
holidays
--- Ensures employee paperwork, work schedules and payroll are
completed and submitted in a timely manner
--- Audits daily reports and processes monthly paperwork
--- Orders supplies and equipment as needed and in accordance to
company procedures
--- Available 24/7 with reliable transportation
--- All other duties as assigned.
COMPETENCY:
To perform the job successfully, an individual should demonstrate
the following competencies.
--- Problem Solving - Identifies and resolves problems in a timely
manner; develops alternative solutions; uses reason even when
dealing with emotional topics
--- Customer Service - Manages difficult or emotional customer
situations. Responds promptly to customer need:
Responds to requests for service and assistance.
--- Interpersonal - Maintains confidentiality
--- Oral Communication -Responds well to questions; Demonstrates
group presentations skills
--- Team Work - Contributes to building a positive team spirit
--- Written Communication - Writes clearly and informatively; Able
to read and interpret written information.
--- Delegation - Delegates work assignments; Provides recognition
for results
--- Managing People - Makes self available to staff; Provides
regular performance feedback; Develops subordinates' skills and
encourages growth; Solicits and applies customer feedback (internal
and external);
Improves processes, products, and services; Continually works to
improve supervisory skills
--- Quality Management - Looks for ways to improve and promote
quality; Demonstrates accuracy and thoroughness
--- Diversity - Shows respect and sensitivity for cultural
differences; Promotes a harassment-free environment
--- Organizational Support - Follows policies and procedures
including, but not limited to, dress code policies
--- Adaptability - Adapts to changes in the work environment;
Manages competing demands; Able to deal with frequent change,
delays, or unexpected events.
--- Attendance/Punctuality - Is consistently at work and on time;
Ensures work responsibilities are covered when absent; Arrives at
meetings and appointments on time
--- Dependability - Commits to long hours of work when necessary to
reach goals
--- Initiative - Asks for and offers help when needed
--- Innovation - Generates suggestions for improving work; Develops
innovative approaches and ideas
--- Judgment - Exhibits sound and accurate judgment; Includes
appropriate people in decision-making process
--- Planning/Organizing - Prioritizes and plans work activities
--- Professionalism - Treats others with respect and consideration
regardless of their status or position.
--- Quality - Looks for ways to improve and promote quality
--- Quantity - Strives to increase productivity
--- Safety and Security - Observes safety and security procedures;
Reports potentially unsafe conditions; Uses equipment and materials
properly
EDUCATION/EXPERIENCE:
LANGUAGE ABILITY:
Ability to read and interpret documents such as safety rules,
operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence. Ability to
speak effectively before groups of customers or employees of
organization.
MATH ABILITY:
REASONING ABILITY:
COMPUTER SKILLS:
CERTIFICATES AND LICENSES:
WORK ENVIRONMENT:
The work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential job functions.
While performing the duties of this job, the employee is frequently
exposed to wet or humid conditions (non-weather); work near moving
mechanical parts; work in high, precarious places and fumes or
airborne particles.
The employee is occasionally exposed to toxic or caustic chemicals;
outdoor weather conditions and risk of electrical shock. The noise
level in the work environment is usually moderate.
This company is an equal opportunity employer.
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Keywords: Marriott, Roseville , Franchised General Manager, Executive , Roseville, California
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