Commercial Insurance Senior Account Manager
Company: Valley Oaks Insurance
Location: Roseville
Posted on: April 5, 2021
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Job Description:
Required:
Job Purpose:
Serves customers by providing product and service information;
resolving product and service problems; marketing renewals and new
business
Duties:* Attracts potential customers by answering product and
service questions; suggesting information about other products and
services.
* Marketing New and Existing Accounts
* Preparing Proposals
* Opens customer accounts by recording account information.
* Maintains customer records by updating account information.
* Resolves product or service problems by clarifying the customer's
concern; determining the cause of the problem; selecting and
explaining the best solution to solve the problem; expediting
correction or adjustment; following up to ensure resolution.
* Maintains accounts by processing customer adjustments.
* Recommends potential products or services to management by
collecting customer information and analyzing customer needs.
* Prepares product or service reports by collecting and analyzing
customer information.
* Contributes to team effort by accomplishing related results as
needed.
* Provides needed support to producers
Skills/Qualifications:Customer Service, Product Knowledge, Computer
Skills, Quality Focus, Problem Solving, Market Knowledge,
Documentation Skills, Listening, Phone Skills, Resolving Concerns,
Analyzing Information , Multi-tasking, Team Player
Keywords: Valley Oaks Insurance, Roseville , Commercial Insurance Senior Account Manager, Executive , Roseville, California
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