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Network Engineer

Company: Consolidated Communications
Location: Roseville
Posted on: May 28, 2023

Job Description:

Major Duties

Classification: Exempt / Non-BargainingPosition may be located remote. #LI-RemoteThe Tier II Network Engineer is responsible for monitoring work queues for new, rejected, and supplemented orders. They are responsible for ensuring that service orders have the correct routing strategy based on engineering guidelines established by the Engineering and Network Architecture departments. This is accomplished through the use of the ordering support system, on-line tools, and a general knowledge of routers. Other responsibilities include ensuring accuracy of the service order and ensuring data base integrity. The Tier II Network Engineer also creates practices that aid in the successful completion of projects within a product or functional area. They provide a second level of technical and analytical support to one or more departments or work units. They are responsible for providing training and guidance to Tier I Network Engineers. They make recommendations that aid in the successful completion of projects within a product or functional area. They may assist with the development of new concepts, techniques, and standards and be responsible for external customer networks.

Monitor work queue and design service order requests for HSI, DIA, Switched Ethernet(ELINE/ELAN), and MPLS for both Commercial and Carrier customers utilizing CCI support systems. Provision and Activate services in the various routers. Assign IP's for Internet and Voice circuits. Configure BGP. Provide Tier II technical support for the customers and peer groups on test and turn up. Assist customers with network issues during test and turn up process. Available to assist in off-hour turn ups and feature change requests. Scrub routers, IPAM, systems. Interface with various departments to assist in a timely customer turn-up. In addition to the Tier I duties and responsibilities the Tier II is responsible for the following: Design and configure Multiple Classes of Service. Create profile templates and set up policies in routers. Work with Operations and Architecture team to troubleshoot CES data circuits and routers. Test new products and services in the test environment. Identify system gaps and make recommendations for improvements. Cross Train on all products and stay up to date on product/process updates. Create supporting documentation by product and maintain as updates are rolled out. Perform job duties consistent with safety, legal and regulatory requirements, company standards, culture, and business practices. They act with the highest level of business and personal ethical standards in all aspects of job performance. May act as a team lead within department, work unit, or project, act as advisor to project team members, or provide guidance and training to others, as well as develop job aids. Receives general guidance for the accomplishment of short to medium term goals and operating objectives. Plans and executes own work. Exercises judgment within established procedures and practices. Work is varied and requires frequent interpretation. Solves a wide range of basic to moderate problems. Contributes in departmental activities and programs by accomplishing related tasks as needed. Work closely with the development and Architecture Teams to aid in design and development of new telecom-related technologies including systems integration, testing, evaluation, requirement identification, and technical recommendations. Create practices that aid in the successful completion of projects within a product or functional area. Provide Tier III technical and analytical support to peer group as well as one or more departments or work units. Responsible for providing training and guidance to Tier I and Tier II Network Engineers. Make recommendations that aid in the successful completion of projects within a product or functional area. They may assist with the development of new concepts, techniques, and standards. Strong troubleshooting and analytical skills. Act as a team lead with the department. Maintain tools for the team.

Requires a range of skills within a professional discipline including familiarity with principles, theories, concepts, and technologies, as well as applied knowledge of established procedures, policies, and practices. Must be comfortable navigating through router configurations on Cisco and Juniper platforms. Knowledgeable in DSL, Ethernet, VLANs, MPLS, IP addressing, and subnetting in IPV4 and IPv6. Knowledge of emulation software, routing protocols, and advanced router troubleshooting. Knowledge of M6 and Netcracker is helpful but not required. Education & Experience:
Bachelor's degree in electrical engineering, electronics, or related field or the equivalent in experience. 5-7 years telephony experience. Typically requires CCNA or equivalent experience. Must have MS Word, Excel, PowerPoint, and Outlook experience. Knowledge of Netcracker is helpful but not required.
Benefits Offered

We are proud to offer a comprehensive and competitive benefits package:
  • 401(k) matching
  • Medical, Rx, Dental and Vision insurance
  • Disability insurance
  • Flexible spending account
  • Health savings account
  • Life insurance
  • Tuition reimbursement
  • Paid vacation and personal days
  • Paid holidays
  • Employee Assistance Program
  • Annual bonus program to eligible employee's based upon organization performance

    Pay range (commensurate with skills and experience): $65,982 - $100,011 annually
    Equal Opportunity Employer

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, familial status, genetics, disability, age, veteran status or any other characteristic protected by law.

Keywords: Consolidated Communications, Roseville , Network Engineer, Engineering , Roseville, California

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