Customer Support Specialist
Company: LegalZoom
Location: Reno
Posted on: April 5, 2026
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Job Description:
Description Position at Inc Authority ?? About Inc Authority Inc
Authority has been the corporate formation specialist for over
twenty years. Founded in 1989, Inc Authority, and its associated
companies, have formed and represented over 70,000 Corporations and
LLCs worldwide. We offer the most comprehensive range of services
under one roof, including corporate business formation and
strategy, tax planning, bookkeeping, estate and retirement
planning. We are dedicated to providing the highest standard of
customer service. Inc Authority is a business formation company
headquartered in Nevada that specializes in helping businesses
launch and grow throughout the U.S. We have multiple avenues of
career growth with opportunities to advance with our growing
organization. We promote a culture of diversity, inclusion, and
work life balance. Our core values consist of Service Excellence,
Teamwork, Ownership, Respect, and Integrity. Overview Join our team
as a Customer Service Agent, providing expert assistance to
business owners in LLC formation and startup consulting. You'll be
the first point of contact for business owners, answering
questions, and ensuring clients receive the best possible
experience. In this position you will talk to business owners to
offer custom solutions and business formation support to get their
business launched and ready to grow! This position will be onsite
at our Reno, NV office. You will Advise business owners who inquire
about our services guiding them toward customized solutions Possess
strong knowledge of Inc Authority products and services to identify
customer's needs when qualifying them (training provided)
Demonstrate an aptitude for business startup consultation and
customer assistance to increase customer satisfaction Communicate
effectively and professionally in all forms of communication with
both potential customers and internal team members Maintain
complete and accurate records of all daily activity and customer
contact You have Excellent Phone Communication Skills At least 1
year of experience in a client facing position Ability to read and
write Spanish proficiently (preferred not required) Ability to
navigate a CRM System and use a headset Basic computer skills such
as typing while using Microsoft Office products (Excel, Word,
Outlook) Career-Minded Professional A Passion for Helping Others
with a Positive, Can-Do Attitude Professional Appearance and
Demeanor Actual compensation will depend on several factors, but
the annual average compensation is around $34,000 You will also
receive a full range of medical, financial, and other benefits as
seen below. ? Medical, Dental, Vision Insurance ? 401k, With
Matching Contributions ? Paid Time Off ? Health Savings Account
(HSA) ? Flexible Spending Account (FSA) ? Short-Term/Long-Term
Disability Insurance ? Plus other wellness benefits to include: ?
Fertility ? Mental Health ? One Medical ? Fringe lifestyle benefits
up to $250 Join us in making a difference as we build our future
and help ensure access to professional legal advice to all!
LegalZoom is an equal opportunity employer, dedicated to diversity,
equality, and inclusion, and provides equal employment
opportunities to all employees and applicants for employment.
LegalZoom prohibits discrimination and harassment of any type
without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other
characteristic protected by federal, state or local laws.
Additionally, LegalZoom is enrolled in the E-Verify program. For
additional information on E-Verify, please visit Participation and
Right to Work pages.
Keywords: LegalZoom, Roseville , Customer Support Specialist, Customer Service & Call Center , Reno, California
