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Collections Specialist

Company: GoodLeap
Location: Roseville
Posted on: November 16, 2021

Job Description:

Position Summary:Collections Specialists are responsible for resolving overdue bills and collecting payments from the individuals or businesses responsible for the debt. Identifying accounts with overdue payments and keeping records of the amount owed and the length of the delinquency.ABOUT GoodLeap:We provide friendly financing options for those who dream of living a more sustainable lifestyle and want to save money using modern technology. Our collective mission is to make a positive impact on the planet, build lasting relationships with our valued partners and customers, and deliver a tech-enabled financing experience that is simple, fast, and frictionless.We are creating a financial ecosystem that connects billions of dollars of capital to millions of homeowners that want to convert their outdated houses into modern, smart, energy-efficient homes. By unlocking access to numerous products that help people achieve better sustainability, we are revolutionizing the home improvement industry and protecting our only planet.As part of our world-positive initiative, we are also the official sponsor of GivePower - a foundation that uses solar-based solutions to power life's basic needs for people in developing regions of the world.If you have an unstoppable desire to make a meaningful impact on our planet, and help mission-driven businesses and consumers achieve a more sustainable future, join us.Learn more about our perks and culture!Competitive payComprehensive benefits packageEssential Job Duties and Responsibilities:Increase the collection of outstanding payments within our personal finance department, as an individual contributor in the collections processIdentify accounts with overdue payments and find solutions to help bring their loan to a current statusMaintain daily, weekly and monthly collection and metric goalsOutbound/Inbound calls with clients to resolve debts owedAll in compliance with Goodleap's collections policies and proceduresPreferred Skills, Knowledge and Abilities:1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation and persuasion toolsExcellent verbal and written communication skillsPrior telemarketing experience with financial products preferredProficiency with Microsoft Office applicationsSelf-motivated and extremely goal-orientedTeam PlayerProfessional demeanorBilingual Spanish preferredAdditional Information Regarding Job Duties and Job Descriptions:Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!*GD#LI-POST

Keywords: GoodLeap, Roseville , Collections Specialist, Accounting, Auditing , Roseville, California

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