Director of Recovery and Wellness Services
Company: La Familia
Location: Oakland
Posted on: May 8, 2024
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Job Description:
*POSITION OVERVIEW:*Our Recovery and Wellness Department
consists of four distinct programs that provide Substance Use
Disorder (SUD) Treatment services through a contract with Contra
Costa County Behavioral Health Services Divisions Alcohol and Other
Drugs Services (AODS) for Medi-Cal funded SUD Outreach and
Navigation; Youth for Change an adolescent, community and
school-based program, and Perinatal Services a specialty program
for women who are pregnant or parenting minor children, and
contract with Alameda County Behavioral Health (ACBH), under ACBHs
new Organized Delivery System (ODS) for Medi-Cal funded SUD
Treatment. The programs include El Chante Mens Recovery Home an
20-bed residential program for adult men; Si Se Puede Latino Family
Services Center an intensive outpatient program for adult men and
women; Mujeres con Esperanza/Women with Hope a specialty program
for women who are pregnant or parenting minor children; Youth for
Change an adolescent, school-based program. These programs include
managerial and administrative responsibilities and oversight of
direct service staff, graduate trainees, and interns.The Director
of Recovery and Wellness Services (RWS) manages all aspects of the
RWS Department including supervising programs, and managers,
establishing treatment guidelines, coordinating with funders,
developing and implementing training and quality assurance
processes, completing hiring and disciplinary action as needed, and
establishing and facilitating program/department meetings.
Coordinating across La Familia programs and departments,
maintaining knowledge of regulatory and treatment standards, and
ensuring the overall success of the services provided in the
Department. This role will uphold and champion the agencys mission,
vision, and values and contribute to a collaborative and inclusive
work culture.*Essential Job Functions and
Responsibilities:**Department Leadership and Program
Standards:*1.Actively network and collaborate with internal and
external stakeholders to enhance RWS services and agency
objectives.2.Lead and collaborate on special projects related to
the success of the Department.3.Oversee and direct recruitment
processes, including using network connections to identify
appropriate entities for staff recruitment, develop and update job
descriptions and interview questions, and advise leadership staff
on final staff selections and onboarding.*Staff Management and
Supervision:**1.*Provide leadership and supervision to management
and supervisory staff, including, but not limited to: Weekly
individual supervision meetings with direct report leadership
staff.2.Training and coaching regarding supervisory skills and
strategies (e.g., enacting disciplinary action).3.Regular informal
feedback (in addition to organizationally determined formalized
feedback processes) ensures that all staff continue developing
professionally over time.4.Provide leadership for direct service
and administrative staff in collaboration with
management/supervisory staff:Develop, maintain, update, and
distribute Program Manuals for each program and Staff Orientation
materials.5.Establish and enforce expectations related to
professional, ethical comportment.6.Develop, edit, and implement
training processes and materials for all staff.7.Support placement
of Graduate Trainees within Department programs in collaboration
with the Multicultural Psychotherapy Training Institute.8.Provide
backup administrative and clinical supervision on behalf of all
program managers.9.Establish and track performance expectations for
all programs and staff members, most notably hours of billable
services, documentation standards, and quality clinical
interventions.10.Collaborate to develop, maintain, and verify
quality standards for the program in collaboration with La Familias
Quality Assurance Department.11.Oversee work product of independent
contractors, as appropriate.*Leadership
Development:*1.Provide/Facilitate Training for supervisory and
managerial staff to develop leadership skills.2.Facilitate and
support supervisors and managers.*Contract Management:*1.Review and
understand all elements of program contracts regularly (no less
than annually), including performance expectations, staffing
levels, reporting, regulatory bodies, policy requirements, and
program meetings.2.Collaborate with La Familia Development and
Administrative staff in identifying, pursuing, and fulfilling
appropriate funding opportunities for the Department or
Agency.3.Collaborate with La Familia Executive Team and Controller
regarding managing the departmental budget(s).4.Serve as a liaison
with all funders on programmatic and operations issues when
necessary.5.Communicate effectively, proactively, and
professionally with funder representatives at all
levels.*Additional Responsibilities:*1.Complete internal reports as
requested by executive and administrative staff members.2.Attend
training, monitor trade publications, and participate in events
relevant to key responsibilities.3.Track and regularly report on
key metrics for responsible function areas.4.As appropriate, lead
and/or collaborate on special projects related to agency
objectives.5.Collaborate with MPTI staff for practicum
placements.6.Monitor program activities and deliverables in person
at each site across all programs at least once per
week.*QUALIFICATIONS & EXPERIENCE:** Masters or doctoral degree in
social work, psychology, or related field, and licensure with the
California Board of Behavioral Sciences (LMFT, LCSW, LPCC) or Board
of Psychology (Psychologist) for no less than 2 years plus receipt
of at least 6 hours of continuing education units about
supervision;* Demonstrate extensive knowledge of Substance Use
Disorders and their treatment using various evidence-based
approaches.* Minimum of 4 years of experience in clinical program
management and oversight.* Know about the Alameda County Organized
Delivery System or similar system(s).* Familiarity with Alameda
Countys use of Clinicians Gateway and/or InSYST SmartCare
preferred.* Familiarity with the CalAIM changes and emerging
guidelines about payment and documentation reform.* Bilingual
Spanish/English strongly preferred, bicultural preferred;* Clearly
articulate La Familias mission and vision to engage multiple
audiences.* Ability to establish and maintain effective working
relationships with community members, stakeholders, and staff of
all levels of professional development.* Non-Profit and Community
Based Organization experience highly desirable.* Demonstrates and
models excellent customer service orientation, especially in the
ability to interact with people at all levels within and outside
the agency.* Thinks independently and can make informed decisions
when needed.* Exercises extreme discretion with the ability to
hold, balance and transmit public and confidential information
needed by various parties.* Proficient using MS Office products,
particularly Word, Excel, Outlook and PowerPoint.* Acquires or
maintains proficiency in using Google Drive products, including
Docs, Sheets, and Forms.* Valid CA Drivers license*Auto insurance:
* Personal vehicle may be used for business related purposes; it is
recommended you inform your auto insurance carrier.* Current
state-mandated guidelines require employees in this position to be
fully vaccinated against COVID-19, including booster shots.
Accommodations may be available as required by law. Applicants who
are offered a position will be asked about their vaccination status
and applications will be required to provide proof of vaccinations
against COVID-19 including booster shots. The agency can provide
accommodations as required by law in certain
circumstances.*BENEFITS:** Excellent Health benefits package for
you and your family including:Medical/dental/vision benefits with
95% employee & 80% dependent employer premium contribution and
employer paid life insurance.* Vacation, 15 paid holidays, 12 paid
sick days upon accrual* Employee Assistance Plan to support yours
and your familys wellbeing and finances* 403(b) retirement plan*
Work-life wellbeing & excellent work hours*
Supportive/Collaborative work environment* Opportunities for Growth
and Professional DevelopmentLicense and Certification renewals
reimbursedJob Type: Full-timePay: $125,000.00 - $140,000.00 per
yearBenefits:* Dental insurance* Employee assistance program*
Health insurance* Life insurance* Paid time off* Referral program*
Vision insuranceSchedule:* Monday to Friday* Weekends as
neededApplication Question(s):* Occasionally work nights and
weekends to assist with community events.Education:* Master's
(Required)Experience:* substance use treatment: 2 years (Required)*
clinical program management: 4 years (Required)Language:* Spanish
(Preferred)License/Certification:* LMFT, LPCC or LCSW
(Required)Ability to Commute:* Oakland, CA (Required)Ability to
Relocate:* Oakland, CA: Relocate before starting work
(Required)Willingness to travel:* 25% (Required)Work Location: In
personby Jobble
Keywords: La Familia, Roseville , Director of Recovery and Wellness Services, Executive , Oakland, California
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